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High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series)

by Brian Plowman

ISBN 13: 9780273604372

Format: Hardcover (267 pages)
Publisher: Financial Times/ Prentice Hall
Published: 05 Aug 1994

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Activity Based Management Improving Processes and Profitability

by Brian Plowman

ISBN 13: 9780566081453

Format: Hardcover (228 pages)
Publisher: Gower Publishing Ltd
Published: 29 Nov 2001

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